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| Location |
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Gümüşsuyu, Istanbul |
| Field of Activity |
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Insurance brokerage services |
| Segments of Operation |
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Fire, accident, shipping, engineering, agriculture,
life, health, retirement |
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Consultation services
Dinkal offers free consultation services for all insurance segments. Consultation is based on its long-standing experience, technical know-how and robust infrastructure.
Risk assessment and management services
Identifying coverable risk and conveying it accurately to insurance companies is not only crucial in terms of maintaining company safety and efficiency, but is also essential in preventing and controlling loss.
Policy management services
Examination of existing policy and coverage structure to identify missing and/or excess coverage provides major advantages for its clients. Undertaking this task on behalf of the clients, Dinkal ensures that developments concerning insurance companies are closely monitored, existing policies are updated and relevant changes concerning risks are reflected in the policies.
Damage management services
It is essential to accurately appraise the risk to the insurance company. It is likewise essential to ensure full repayment in the event of damage. Dinkal outlines what specific damages are assigned under each coverage and under what conditions they will be claimed. Dinkal ensures that damages are paid out as soon as possible without placing the customer at a disadvantage.
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Constant growth in spite of the crisis
In 2009, Dinkal continued its investments in institutionalization; it expanded its staff with new expert personnel and accelerated the reorganization of its individual and corporate coverage, differentiating itself between health and non-health branches. In line with its growth strategy, Dinkal signed solution partnership agreements with two new companies that are operating in the sector. Thus, in cooperation with a total of 10 insurance companies, Dinkal has given itself the opportunity to serve to a broader range of customers.
Despite the stagnation, reduced profitability and the intense competitive environment in the sector, which resulted from the global crisis, Dinkal continued to improve its performance in
2009. With the intent to expand its portfolio, the Company accelerated its efforts to increase its non-Group business volume and, thanks to its competitive price proposals, it maintained
its target of being a significant player in its own category in the sector. Dinkal achieved growth performance of 32% in 2009; in the non-Group premium category, the growth performance was 54%. The rate of non-Group premium production in total volume of premiums was 25%.
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Investment in human resources in 2010
In 2010, Dinkal will maintain its rapid growth trend that was preset in its strategic plan and, at the same time, continue its investments to ensure effective delivery of services to its increasing customer base. For that purpose, the Company plans to improve both the quantity and quality of its human resources.
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